Tuesday, August 15, 2017

Google Photos: Blank State



When the Trash is viewed and it is empty, this cute illustration is displayed. 

https://photos.google.com


Tuesday, August 8, 2017

Batteries Plus: Confirmation Page

I ordered a battery online at Batteries Plus. 
When the order was complete, this was the order confirmation page. 



The message included several great bits of information. 

They covered all their bases by displaying information here and emailing the same exact information to me. 

  1. The obligatory "Thank you" 
  2. Order confirmation emailed to me, and a promise to email me again when the order is ready!
  3. Order number, and a link to view my order!
  4. A notice that items in my order may qualify for rebates, and then a link to the rebate center!
  5. A reminder to bring in my old battery, and a reason why - to avoid additional charges!
This is one of the best confirmation messages that I have ever seen. 

https://www.batteriesplus.com/ 

Tuesday, August 1, 2017

Puppet Button

While using Optimal Workshop, this tooltip appeared when the Save button was clicked. 



The message said: "In all honesty, this button is just here to make you feel good. Everything will be autosaved as you go." 

I have to say, I love the tone of voice. 

As for the puppet button: I love that too. people have been trained over the years that software is fallible and if you don't click save on a regular basis you are gambling with your time and effort. 

So although the amazing autosave feature has become so common on web document services it still causes anxiety with users. I am sure their customer support team would get questions, and so they decided to include a button - a puppet button. 

https://www.optimalworkshop.com