Tuesday, May 22, 2018

Registration Step 1: Identity Verification

This is the flow of screens that I experienced when registering for a benefits provider through my employer. I have seen a similar questionnaire when getting a car insurance quote from Nationwide Insurance. 
(sensitive information has been masked for privacy)

Question 1 of 4
The following enhanced security questions have been set up to confirm your identity and protect your account.


Question 2 of 4


Question 3 of 4


Question 4 of 4



The Identity Verification process "had some trouble" so they asked additional questions, but the numbering started over. 

Question 1 of 4

Question 2 of 4


Question 3 of 4


Question 4 of 4



Screen shots taken 2018-2