On Tuesday October 6 Rhett Ricart joined the Columbus Young Professionals at our monthly networking breakfast to speak about life and business. He shared a laundry list of things.
Top 11 biggest mistakes
15 C's of success
- Don’t short yourself – get a good bank relationship
- Get an estate plan
- Use consultants pay your vendors first
- Get a good HR director
- Don’t let your sales outrun your service
- Don’t teach your people to steal
- If you cant come to work positive – stay home! Always keep a positive mental attitude
- Phone etiquette – first and last name and answer with a smile
- Pay your secretary/assistant the most you can afford
- Hire by emotional intelligence – they know ho to deal with tragedy and problems
- Have to spend time with your family – have dinner together.
- Charismatic - know how to work with people
- Communication - you have to be able to talk. Readers are leaders.
- Consistent - people should know what to expect
- Compassionate - make notes and care about what is going on
- Confident - "A vision is nothing more than a dream that comes true." -Les Wexner
- Computerize - you have to be computer savvy
- Cooperate - work with each other to build each other up
- Credible - others have to be able to believe you
- Courteous - treat each person you meet with the dignity and respect they deserve
- Concise - Don't waffle or waiver and make the decision
- Clever - you have to figure out how to get out of sticky situations
- Charity - not just $$, but time and talents
- Candid - if you are wrong, step up and say so. It's easier to eat crow when it's warm.
- Capitalistic - know how to turn a profit on things you are good at doing.
- Competent - be the expert and the master of something.
Satisfy your customers in this order
- Customers
- Employees
- Vendors
Take care of your customers or your competition will be glad to do so, just ask them.
Imagine the best thing you could do everyday and figure out how to do it.
Herd Mentality - If you want to get to where everone else is, then follow the herd.
Tell the truth - Save your memory and creativity for things that are important. If you tell the truth you won't need to remember your lies.
Business - brand your business so when people think of your industry, they think of YOU!
If you ever have a doubt of doing something, think of your family. "Will my family be proud of this?"
Take care of disagreements with your partner behind closed doors, and say everything that is on your mind.
Thank you Rhett, I look forward to crossing paths again soon.