Tuesday, November 27, 2018

YouTube Surveys: Have you heard of Coca-Cola?

This preroll survey on YouTube.com had me cracking up. 


Do you think it was paid for by Cide Cola, or Loma Cola?

Tuesday, May 22, 2018

Registration Step 1: Identity Verification

This is the flow of screens that I experienced when registering for a benefits provider through my employer. I have seen a similar questionnaire when getting a car insurance quote from Nationwide Insurance. 
(sensitive information has been masked for privacy)

Question 1 of 4
The following enhanced security questions have been set up to confirm your identity and protect your account.


Question 2 of 4


Question 3 of 4


Question 4 of 4



The Identity Verification process "had some trouble" so they asked additional questions, but the numbering started over. 

Question 1 of 4

Question 2 of 4


Question 3 of 4


Question 4 of 4



Screen shots taken 2018-2




Tuesday, May 15, 2018

Tuesday, May 8, 2018

Word 2016 for Mac

When first launching Word 2016 for Mac, this screen appears



None of the icons were clickable.

Tuesday, May 1, 2018

Uber app - Allow Access

When setting up the Uber app for the first time they give you a heads up about the benefits of allowing notifications.


https://www.uber.com/ride/

Tuesday, April 24, 2018

Planner app - Onboarding

These are screen grabs from Planner app. 

Screen 1


Screen 2


Screen 3


When I tapped the "Get started" button on the previous screen, the allow access pop-over appeared. 


When I tapped allow, this is what I saw. 


This flow of Allow Access pop-over can be startling since they have not expressed any benefits of allowing notifications. 

https://itunes.apple.com/app/id1219301037?mt=8

Tuesday, April 17, 2018

Tim Hortons - Allow Access

When first setting up the Tim Horton's app they trigger a branded pop-over:

When I tapped "Allow" that triggered the system's allow access pop-over to appear. 

This approach is good since it eases the user into allowing access. 
I am curious to know what would have happened if I clicked "Don't Allow" on the branded pop-over, maybe they would ask me later. 


https://timhortonsapp.com/ 

Tuesday, April 10, 2018

Waze App - Taking HOV lane or toll road?

When I opened the Waze app this pop-over appeared.

When I tapped the "Add pass" button I was directed to this screen.

I know they want to promote a new feature to everyone, but shouldn't they know if I travel along HOV and toll roads from my route history? 
Kudos to them however for showing the Local passes right away and then hiding the other, probably less used, passes under a button. 

https://www.waze.com/ 

Tuesday, April 3, 2018

Virgin Pulse app - Allow Access

This series of screen grabs are from part of the onboarding flow for Virgin Pulse.






This is my favorite part. They provide a nice message to let the user know the benefits of connecting their phone to the service. By providing the Connect button it lets the user know there is about to be a pop-up.






This pop-up appeared after I tapped the Yes, Please! button

Tuesday, March 27, 2018

Google maps - Mario Kart

Apparently, it was Mario Day on March 10th.

Here is a screen recording (1:03)


Tuesday, March 20, 2018

MS Flow: Get Started (and agree to terms) button

When logging in to MS Flow for the first time you must select your country.
Then when you click Get Started button you are also agreeing to the terms.


They let you know that they will send you promotions and that you can unsubscribe at any time.
They conveniently place this message in small type, and far from the button.
It would seem they are balancing business goals and user goals very well.

Tuesday, March 13, 2018

OneNote: Welcome Pop-over

When I first launched OneNote online, this Welcome pop-over appeared. 


Tuesday, March 6, 2018

Office 365: Feature Overview

This feature overview pop-over appeared when I first signed into Office 365. 









On the last step the right carousel control used to be an arrow, now it is a checkmark to indicate the tour is complete. 

Tuesday, February 27, 2018

Tim Hortons: Location request heads up

The Tim Horton's app, when first launching included a branded location request pop-over that eased me into saying yet to the iOS location request pop-over. 



Tuesday, February 20, 2018

Paypal app - Onboarding

When Paypal app is first launched, these screens are displayed:

Screen 1


Screen 2

Screen 3

(Sorry, I can't find Screen 4)

https://www.paypal.com/us/webapps/mpp/home