Tuesday, January 29, 2019
Tuesday, January 15, 2019
Tuesday, January 8, 2019
Upcoming O'REILLY titles
If you are part of the UX community, then you certainly recognize this book cover style.

Perhaps they are being published by O'REALY
Labels:
Books,
Funny,
User Experience
Tuesday, November 27, 2018
YouTube Surveys: Have you heard of Coca-Cola?
This preroll survey on YouTube.com had me cracking up.

Do you think it was paid for by Cide Cola, or Loma Cola?
Labels:
Form fields,
Funny,
Web Survey
Tuesday, May 29, 2018
Tuesday, May 22, 2018
Registration Step 1: Identity Verification
This is the flow of screens that I experienced when registering for a benefits provider through my employer. I have seen a similar questionnaire when getting a car insurance quote from Nationwide Insurance.
(sensitive information has been masked for privacy)
Question 1 of 4
The following enhanced security questions have been set up to confirm your identity and protect your account.

Question 2 of 4

Question 3 of 4

Question 4 of 4

The Identity Verification process "had some trouble" so they asked additional questions, but the numbering started over.
Question 1 of 4
Question 2 of 4

Question 3 of 4

Question 4 of 4

Screen shots taken 2018-2
(sensitive information has been masked for privacy)
Question 1 of 4
The following enhanced security questions have been set up to confirm your identity and protect your account.
Question 2 of 4
Question 3 of 4
Question 4 of 4
The Identity Verification process "had some trouble" so they asked additional questions, but the numbering started over.
Question 1 of 4
Question 2 of 4
Question 3 of 4
Question 4 of 4
Screen shots taken 2018-2
Labels:
Authentication,
Form fields,
Mobile device,
Onboarding,
Password
Tuesday, May 15, 2018
Friday, May 11, 2018
Tuesday, May 8, 2018
Friday, May 4, 2018
Tuesday, May 1, 2018
Uber app - Allow Access
When setting up the Uber app for the first time they give you a heads up about the benefits of allowing notifications.
Labels:
iOS,
Pop-over,
Privacy and Permissions
Tuesday, April 24, 2018
Planner app - Onboarding
These are screen grabs from Planner app.
Screen 1

Screen 2

Screen 3

When I tapped the "Get started" button on the previous screen, the allow access pop-over appeared.

When I tapped allow, this is what I saw.

This flow of Allow Access pop-over can be startling since they have not expressed any benefits of allowing notifications.
https://itunes.apple.com/app/id1219301037?mt=8
Screen 1
Screen 2
Screen 3
When I tapped the "Get started" button on the previous screen, the allow access pop-over appeared.
When I tapped allow, this is what I saw.
This flow of Allow Access pop-over can be startling since they have not expressed any benefits of allowing notifications.
https://itunes.apple.com/app/id1219301037?mt=8
Labels:
iOS,
Onboarding,
Privacy and Permissions
Tuesday, April 17, 2018
Tim Hortons - Allow Access
When first setting up the Tim Horton's app they trigger a branded pop-over:
When I tapped "Allow" that triggered the system's allow access pop-over to appear.
This approach is good since it eases the user into allowing access.
I am curious to know what would have happened if I clicked "Don't Allow" on the branded pop-over, maybe they would ask me later.
https://timhortonsapp.com/
Labels:
iOS,
Pop-over,
Privacy and Permissions
Tuesday, April 10, 2018
Waze App - Taking HOV lane or toll road?
When I opened the Waze app this pop-over appeared.
When I tapped the "Add pass" button I was directed to this screen.
I know they want to promote a new feature to everyone, but shouldn't they know if I travel along HOV and toll roads from my route history?
Kudos to them however for showing the Local passes right away and then hiding the other, probably less used, passes under a button.
https://www.waze.com/
Tuesday, April 3, 2018
Virgin Pulse app - Allow Access
This series of screen grabs are from part of the onboarding flow for Virgin Pulse.


This is my favorite part. They provide a nice message to let the user know the benefits of connecting their phone to the service. By providing the Connect button it lets the user know there is about to be a pop-up.


This pop-up appeared after I tapped the Yes, Please! button
This is my favorite part. They provide a nice message to let the user know the benefits of connecting their phone to the service. By providing the Connect button it lets the user know there is about to be a pop-up.
This pop-up appeared after I tapped the Yes, Please! button
Labels:
Mobile device,
Privacy and Permissions
Tuesday, March 27, 2018
Tuesday, March 20, 2018
MS Flow: Get Started (and agree to terms) button
When logging in to MS Flow for the first time you must select your country.
Then when you click Get Started button you are also agreeing to the terms.

Then when you click Get Started button you are also agreeing to the terms.

They let you know that they will send you promotions and that you can unsubscribe at any time.
They conveniently place this message in small type, and far from the button.
It would seem they are balancing business goals and user goals very well.
Labels:
Agree to Terms,
Email updates,
Lead Generation,
Pop-over
Tuesday, March 13, 2018
Tuesday, March 6, 2018
Office 365: Feature Overview
This feature overview pop-over appeared when I first signed into Office 365.




On the last step the right carousel control used to be an arrow, now it is a checkmark to indicate the tour is complete.




On the last step the right carousel control used to be an arrow, now it is a checkmark to indicate the tour is complete.
Labels:
Carousel,
Pop-over,
User Interface Tour
Tuesday, February 27, 2018
Tim Hortons: Location request heads up
The Tim Horton's app, when first launching included a branded location request pop-over that eased me into saying yet to the iOS location request pop-over.


Labels:
Great UX,
Mobile device,
Pop-over
Tuesday, February 20, 2018
Paypal app - Onboarding
When Paypal app is first launched, these screens are displayed:
Screen 1
Screen 2
Screen 3
(Sorry, I can't find Screen 4)
https://www.paypal.com/us/webapps/mpp/home
Labels:
iOS,
Onboarding
Tuesday, November 7, 2017
Tuesday, August 22, 2017
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